Return Policy

1. MOTOlife will replace any product that is defective or was shipped in error at no cost to the customer. Please see below for return instructions.

2. Return Merchandise Authorization (RMA). Before sending any item(s), you must call 1(503)-459-1283 to get prior authorization before returning any item, regardless of reason, to request a Return Merchandise Authorization (RMA). MOTOlife cannot accept returned merchandise without an RMA. The RMA number should be written on the shipping label or visible on the shipping box.

3. To return an item you must contact us within 30 days from the date your package arrives. MOTOlife is not responsible for any damage or loss of returned packages and we suggest that you insure the returned package(s) through the carrier. We cannot process refunds on damaged items; damaged items will be returned to the customer via ground shipping.

4. Returns and exchanges must be in new condition and include original product packaging. Do not use the manufacturer's product box as the shipping container. For each item returned for refund instead of exchange, a restocking fee of up to 15% may be assessed. There is no restocking fee for an even exchange.

5. The Manufacturer's packaging must be clear of writings or markings.

6. No returns on Special order Items unless the product is damaged.  These returns must be approved by MOTOlife.

7. Refunds. Credit card refunds are credited back to the card used for the original purchase.

8.  Return Shipping Methods. Return all items via ground shipping. Please note that third-party shippers, such as UPS Store, FedEx Kinko's, Mailbox Ect., and similar companies, may add charges to normal ground shipping costs. MOTOlife does not reimburse these charges. Do not return any items COD; our returns department cannot accept COD returns.

9.  Parts that have been installed (or damaged while attempting to install) and/or used in any manner will not be accepted for return.

10. All closeout and clearance merchandise sales are final and cannot be refunded. Exchanges or manufacturers defect are acceptable.

11.  Return shipping costs and other incidental feeds are the sole responsibility of the customer unless the item was defective or shipped in error.